Personal customers

Forms

   

Request for itemized bill  
download form (.PDF)

Request for debt settlement in instalments
download form (.PDF)
   
Postpaid change of address
download form (.PDF)
Additional services
download form (.PDF)
   
Postpaid change of SIM card
download form (.PDF)
Correction of prepaid tariff
download form (.PDF)
   

Request for prepaid e-voucher
with values from
500 to 2000 MKD
download for (.PDF)

Request for prepaid e-voucher
with values from
100 to 300 MKD
download form (.PDF)
   
Prepaid change of SIM card
download form (.PDF)
Prepaid - tariff model change
download form (.PDF)
   
Appendix tariff model change
download form (.PDF)
Reporting lost/stolen IMEI
download form (.PDF)
   
Complaint
download form (.PDF)
Subscriber contract for mobile services
download form (.PDF)
   
  Subscriber contract for fixed services
download form (.PDF)
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